How can we help?

Check that you are using the same email address you registered with. If your password is not working, use the password-reset option in the app. Contact us if you are still locked out.

If GreekMate asks you to verify your email, check spam or junk folders and confirm that the address is correct. If no message arrives, contact support and tell us which address you used.

If a lesson will not load or save, make sure you have a stable connection, close and reopen the app, then try again. Tell us the course and lesson number if the issue continues.

Speaking practice requires microphone and speech-recognition permission. Check GreekMate’s permissions in your device settings, move somewhere quieter and try again. Speech recognition also needs a network connection on some devices.

Signed-in progress is designed to synchronise with your account, with local data supporting continued learning. If something looks out of date, reconnect to the internet and reopen the app before contacting us.

Open My Greek to search, listen to, practise or remove your saved phrases. If saved items are missing, confirm you are signed into the same account.

GreekMate does not currently advertise a public paid plan on this site. If paid features are introduced, billing support and cancellation details will be shown with the purchase.

Email support from your account address to request access, correction or deletion of your account information. We may ask you to verify your identity.